Business Model Innovation: From Machinery to Digital Service Platform
- From feature to outcome: Product Management for digital service platforms.
- How product management creates value in digital B2B service ecosystems.
- Using customer pains, gains and operational realities as the foundation for innovation.
- Transforming traditional service offerings into scalable platform-based business models.
- Managing stakeholders across customers, field service, operations and engineering.
- Leveraging AI, data and automation to improve efficiency, quality and business growth.